Are you a JobRad customer and new to Cologne? Or would you like to switch workshops with your existing leasing contract?
No problem – we are happy to take over existing JobRad contracts. Please mention this when booking your appointment.

Are you a JobRad customer and new to Cologne? Or would you like to switch workshops with your existing leasing contract?
No problem – we are happy to take over existing JobRad contracts. Please mention this when booking your appointment.

Workshop and Service

Workshop and Service

Excellent workshop performance for your (cargo) bike

Our workshop is the heart of mycargobike koeln. Here, qualified bicycle mechatronics technicians work on your bike with passion, experience, and the highest quality standards – featuring the “All-Ride” excellence certificate from the VSF.

We continuously invest in further training, modern processes, and professional equipment. This ensures that you can always rely on consistently high workshop quality.

Appointments & Contact

* A digital booking solution is currently in preparation.

To schedule an appointment, you can reach our workshop directly by phone at:

Opening hours
Mon. closed
Tue. to Fri. 11:00 AM – 6:00 PM
Sat. 10:00 AM – 3:00 PM

Outside of our opening hours, you can speak with our digital assistant or send us an inquiry via email:

About us

VSF-certified ALLRIDE workshop

We are proud to have been awarded the VSF-certified ALLRIDE workshop seal of approval – the mark of excellence for two-wheeler workshops.

The VSF all-ride quality seal stands for:

For you, this means: structured processes, clear communication, and reliable work at the highest level.

About us

Top Service – excellently rated

We are proud to be recognized as a VSF-certified ALLRIDE workshop – the seal of excellence for bicycle workshops.

Our customers confirm our commitment to quality.

Fahrradkenner (FRK) – the largest recommendation portal for bike dealers with over 1,000 listed dealers and more than 500,000 customer reviews – transparently reflects our service quality.

Real reviews, real experiences, real satisfaction.

Our range of services

Through our direct manufacturer contacts, we receive original parts quickly and reliably. Quality is always our top priority.
Whether it’s a minor repair or a comprehensive workshop order – we take care of it:

With us, you receive a VSF All-Ride maintenance service with over 70 steps. The All-Ride maintenance is not just a “10-point check,” but a standardized, in-depth maintenance process including:

Why are there “70+ steps”?

This number typically results from:

1. Breakdown into individual steps

A point such as “checking the brakes” internally includes several steps:

  • Checking pad thickness
  • Checking discs
  • Checking hydraulics
  • Adjustment / Centering
  • Functional test

👉 That quickly adds up to 5–8 individual steps from one “main point”

Through our direct manufacturer contacts, we receive original parts quickly and reliably. Quality is always our top priority.
Whether it’s a warranty claim, a minor repair, or a comprehensive workshop order – we take care of it:

As a specialized cargo bike dealer, we prepare precise cost estimates for insurance companies and handle complete accident repairs.

Cargo bikes and their accessories are subject to heavy use. Should a warranty claim arise within the first two years after purchase, we will handle the processing and repair in coordination with the manufacturer. We are your primary point of contact.

Through our direct manufacturer contacts, we receive original parts quickly and reliably. Quality is always our top priority.
Whether it’s a minor repair or a comprehensive workshop order – we take care of it:

OUR PROMISE

JobRad & Leasing Service

Are you a JobRad customer and new to Cologne? Or would you like to switch workshops with your existing leasing contract?
No problem – we are happy to take over existing JobRad contracts. Please mention this when booking your appointment.

Stay mobile

Is your repair taking longer and you rely on your (cargo) bike?
Subject to availability, we are happy to provide you with a replacement bike. Just talk to us.

Sustainability

We take responsibility – even beyond the repair.
We recycle old tubes and tires through Schwalbe’s official recycling program.

Ready for your first test ride?

Visit our showroom and experience the ride feel for yourself. We will take the time for you, answer all your questions, and together find the mobility solution that perfectly fits your everyday life in Cologne. We look forward to your visit!

Contact & help

Opening hours

Mon. closed

Tue. to Fri. 11:00 – 18:00

Sat. 10:00 – 15:00