Are you a JobRad customer and new to Cologne?
Or would you like to switch workshops with your existing leasing contract?
No problem – we are happy to take over existing JobRad contracts.
Please mention this when booking your appointment.
Are you a JobRad customer and new to Cologne?
Or would you like to switch workshops with your existing leasing contract?
No problem – we are happy to take over existing JobRad contracts.
Please mention this when booking your appointment.
Yes.
We have test bikes from almost all our brands in our shops and showroom—for both private and commercial customers. Many models are also available in different configurations. You can also find classic accessories directly on-site. If you are looking for a very specific configuration or color, please feel free to contact the shop in advance. We will check the current availability of your desired bike for you.
To get you on your bike quickly, we have many of our classic cargo bikes in stock and 100% assembled. For you, this means: ➡️ In many cases, very short delivery times. For special requests or specific color variants, we may need to order your bike. However, our manufacturers currently also guarantee short delivery times.
There is no fixed mileage specification.
The range depends on several factors:
Battery size
Weight of the bicycle
Rider weight
Payload
Outside temperature
Route profile (flat or hilly)
Support level
We would be happy to advise you individually on your realistic range in everyday use.
Yes, of course.
We offer high-performance
e-bike and cargo bike
insurance—
on request also
with a GPS tracker.
Depending on the tariff, the following are possible:
Theft protection
Fully comprehensive coverage
Protection for fall and accident damage
Protection against moisture & natural hazards
Extended comfort protection
As a partner, we work with
ALTEOS insurance, among others
How can I pay for or finance the bike?
Buying a bike from us is uncomplicated
and flexible.
Payment options:
Debit card
Credit card
Advance payment
Invoice (for corporate customers)
PayPal
Cash payment is unfortunately not possible
As an alternative to direct purchase, we offer:
Company bike leasing for private & commercial use
Installment purchase (up
to 72 months possible)
Hire purchase
An installment purchase has the advantage that you immediately become the economic owner of the bike.
All information can be found under:
“Company Bike Leasing” (LINK)
“Subsidies & Financing” (LINK)
We would be happy to advise you individually
on the advantages and disadvantages of the respective models.
Generally, we only carry new vehicles.
Occasionally, however, we take in well-maintained leasing returns.
These are inspected by our workshop
technically refurbished and offered as high-quality
used bikes.
Please feel free to ask us about current availability
We provide service for all our customers—and for all our brands and models.
You can easily book an appointment:
via our online booking tool on the website
by phone via our workshop
This helps us avoid waiting times and plan the work on your bike optimally.
In case of acute problems, you can of course also
stop by spontaneously—we
always try to help quickly.
Yes.
We also offer service for bikes that were not purchased from us—especially for models and brands that we carry in our range.
Please contact us at werkstatt@mycargobike.koeln, and we will clarify everything in detail.
As a VSF Allride workshop, we offer high-quality VSF maintenance.
The costs depend on:
Whether purchased from us or externally, two-wheeled or three-wheeled. Since the effort involved varies, we would be happy to provide you with the exact price in person. Simply speak with us or contact the workshop.
Yes—and we explicitly recommend it. Our surroundings are excellent for realistic test rides. This gives you a true feel for the handling, size, and motor support. If any uncertainties remain after the test ride and consultation, you can also rent a cargo bike for the weekend for a fee. Let’s take a ride!
Yes.
For a real-world practical test, we rent out many of our models over the weekend (Saturday to Tuesday).
Visit our showroom and experience the ride for yourself. We will take the time to answer all your questions and help you find the mobility solution that perfectly fits your daily life in Cologne. We look forward to your visit!
