Are you a JobRad customer and new to Cologne?
Or would you like to switch workshops with your existing leasing contract?
No problem – we are happy to take over existing JobRad contracts.
Please mention this when booking your appointment.
Are you a JobRad customer and new to Cologne?
Or would you like to switch workshops with your existing leasing contract?
No problem – we are happy to take over existing JobRad contracts.
Please mention this when booking your appointment.
Last updated: October 2026
mycargobike köln GmbH
Severinstraße 157
50678 Cologne
Managing Director: Martin Brock
Phone: +49 221 95312670
Email: hallo@mycargobike.koeln
We process personal data only to the extent necessary to provide this website, respond to inquiries, perform contracts, or based on your consent. The legal bases are, in particular, Art. 6(1)(a) GDPR (consent), (b) (contract and pre-contractual measures), (c) (legal obligations), and (f) GDPR (legitimate interests). Storing information on your device or accessing information already stored on it takes place only with your consent under Section 25(1) TDDDG, unless it is strictly necessary under Section 25(2) TDDDG. Data is deleted once the purpose for processing it no longer applies and no statutory retention periods apply.
Some of the providers listed below are based in the USA or transfer data there. For the USA, an adequacy decision of the EU Commission applies to companies certified under the EU-U.S. Data Privacy Framework; otherwise, data transfers are based on EU Standard Contractual Clauses.
This website is hosted by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. When you visit the website, information is automatically stored in server log files (IP address, date and time, page accessed, referrer URL, browser, and operating system). This is necessary for the secure and stable provision of the website (Art. 6(1)(f) GDPR). The log files are deleted after a short period of time unless they are needed to investigate security incidents. We have a data processing agreement in place with our hosting provider.
To obtain and manage your consent, we use Cookiebot by Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark. In doing so, your consent decision, an anonymized IP address, date/time, and browser information are processed and stored in a cookie. The legal basis is Art. 6(1)(c) GDPR (obligation to provide proof) in conjunction with Section 25(2) TDDDG. You can change or withdraw your consent at any time via the cookie icon or the cookie settings. More information: Cookiebot’s privacy policy.
If you contact us by form, email, or phone, we process your information (e.g., name, email address, phone number, message, requested product, leasing partner) to handle your inquiry. The legal basis is Art. 6(1)(b) GDPR if the inquiry relates to a contract, otherwise Art. 6(1)(f) GDPR. Form submissions are additionally stored in our website’s database and deleted once your inquiry has been fully processed and no retention obligations apply.
To protect our contact form from spam, we use hCaptcha by Intuition Machines, Inc. (USA). This transmits information such as your IP address, browser and device information, and your interactions with the form to hCaptcha in order to verify that the input comes from a human. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest lies in protecting against abusive inquiries. More information: hCaptcha’s privacy policy.
We use Calendly by Calendly, LLC (USA) to book consultation appointments. When you book an appointment, your information (e.g., name, email address, requested appointment time) is processed by Calendly. The legal basis is Art. 6(1)(b) GDPR. The legal basis for loading the Calendly booking widget on our website is your consent (Art. 6(1)(a) GDPR, Section 25(1) TDDDG). More information: Calendly’s privacy policy.
Our model catalog is built on WooCommerce. Technically necessary cookies may be set to display the catalog. WooCommerce also stores information about the origin of a visit (so-called order attribution, using “sbjs_*” cookies) to track which channel inquiries come from; the legal basis for this is your consent (Art. 6(1)(a) GDPR, Section 25(1) TDDDG). For the website’s multilingual functionality (WPML), your language selection is stored in a technically necessary cookie (Section 25(2) TDDDG).
We use the following analytics services based on your consent in the “Statistics” category (Art. 6(1)(a) GDPR, Section 25(1) TDDDG). You can withdraw your consent at any time via the cookie settings.
We use Google Tag Manager and Google Analytics 4 (integrated via Google Site Kit) by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Tag Manager is a tool for managing website tags; it does not itself set cookies but does process your IP address; the legal basis for this is also your consent. Google Analytics uses cookies (e.g., “_ga”) to create pseudonymous usage profiles in order to analyze the use of our website. IP addresses are shortened within the EU. Data may be transferred to Google LLC in the USA. Analytics data is stored for 14 months. More information: Google’s privacy policy.
We use the statistics feature of Jetpack by Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA. This transmits page views, referrers, browser information, and a shortened IP address to Automattic’s servers; cookies (e.g., “tk_*”) may be set. More information: Automattic’s privacy policy.
For visitor statistics, we also use the analytics feature of the WPMU DEV Dashboard (based on Matomo) by Incsub, LLC, 120 19th St N Ste 201 PMB 88100, Birmingham, AL 35203, USA. This sets cookies (e.g., “_pk_id”, “_pk_ses”) and evaluates usage data on a pseudonymous basis. More information: WPMU DEV’s privacy policy.
To display Google reviews, we use a widget by Trustindex (trustindex.io, Hungary). When loaded, your IP address and technical data are transmitted to Trustindex, and your data is also transmitted to Google to retrieve profile pictures. The legal basis is your consent (Art. 6(1)(a) GDPR, Section 25(1) TDDDG). More information: trustindex.io.
If videos from YouTube (Google Ireland Limited, address as above) are embedded on our website, the legal basis for loading them is your consent (Art. 6(1)(a) GDPR, Section 25(1) TDDDG). When a video is played, data such as your IP address is transmitted to YouTube and cookies are set.
On our website, we link to, among others, our profiles on Instagram, Facebook, TikTok, YouTube, and LinkedIn, as well as to calculators and pages of leasing and financing partners (e.g., easyCredit, Finance a Bike). These are simple links; data is only transmitted once you click on a link. The respective provider is responsible for data processing on these pages.
For our SMS newsletter, we use Mailchimp by The Rocket Science Group LLC (Intuit), 405 N Angier Ave NE, Atlanta, GA 30308, USA. Sign-up is based on your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time. You can find our detailed privacy information on the SMS newsletter here: Privacy information for the SMS newsletter.
We process job applications you send us by email to jobs@mycargobike.koeln in order to carry out the application process (Art. 6(1)(b) GDPR, Section 26 German Federal Data Protection Act (BDSG)). If no employment relationship is established, we delete your application documents no later than six months after the process has concluded, unless you have consented to longer storage.
You have the right to access (Art. 15 GDPR), rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR), data portability (Art. 20 GDPR), and the right to withdraw any consent given at any time with effect for the future (Art. 7(3) GDPR).
Right to object: If we process data based on Art. 6(1)(f) GDPR, you have the right to object at any time for reasons arising from your particular situation (Art. 21 GDPR).
You also have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is the North Rhine-Westphalia State Commissioner for Data Protection and Freedom of Information (LDI NRW). For any inquiries, please feel free to use the contact details provided above.
This website uses SSL/TLS encryption. Please note that data transmission over the internet (e.g., when communicating by email) may not be completely secure.
